Draft — pending licensed-lawyer review. This is a strengthened working draft to reduce risk, not final legal advice, and not a guarantee. Complete the highlighted fill-ins and have a licensed Indian lawyer / privacy counsel / CA finalise it before real-customer use.
Contact, Support & Grievance
For support, report disputes, data correction/deletion, refunds and security concerns.
Reach us
Support email: mauzopind@gmail.com
Grievance Officer (DPDP): Advocate Avishek Kamboj · mauzopind@gmail.com · phone on request
Response timeline
We aim to acknowledge normal requests within ⟨2 business days⟩. Report disputes, deletion requests and security concerns are handled faster per internal severity policy.
What you can request
- Report dispute — we log it, check data source, confidence label and report version.
- Data correction — submit corrected inputs; we keep an audit trail.
- Data deletion — we verify identity, check retention limits, delete or explain retained data, confirm in writing.
- Refund — assessed under the Refund & Cancellation Policy.
- Security concern — escalated immediately; never share passwords/OTP here.