Legal and policy text is maintained from the English source. Any translated legal version requires native legal review before public reliance.
Draft — pending licensed-lawyer review. This is a strengthened working draft to reduce risk, not final legal advice, and not a guarantee. Complete the highlighted fill-ins and have a licensed Indian lawyer / privacy counsel / CA finalise it before real-customer use.

Privacy Policy

Aligned to DPDP Act, 2023 principles · privacy-counsel review pending

This Privacy Policy explains how MAUZOP collects, uses, stores, protects, shares and deletes personal and business data.

1. Who we are

Data Fiduciary: Mishika Tech (operating MAUZOP), authorised signatory Yogesh Chawla ⟨registered address to be added⟩. Grievance Officer: Advocate Avishek Kamboj, mauzopind@gmail.com.

2. Data we collect

Account/contact details; business profile and outlet details; sales/POS data; purchase bills/photos; stock, recipe, menu data; expense data; staff/vendor/payment-related business data; uploads; support messages; and device/log/consent records.

3. Purpose & lawful basis

We process data on the basis of your consent to create accounts, provide diagnosis, generate confidence-scored reports, support you, maintain security/audit logs, comply with law, and (where separately consented) improve the service and run pilot feedback.

4. Consent & withdrawal

We collect clear affirmative consent for account creation, upload, AI-assisted processing, report generation, pilot/founder review, and any optional use. You may withdraw consent anytime via the grievance contact.

5. Data minimisation & AI

We collect only what is needed. When AI is used, we avoid sending unnecessary sensitive data to providers and mask/minimise where practical.

6. Sharing & processors

We do not sell your data. We may share it with vetted processors (hosting, storage, email, AI, payment, analytics, security) strictly to operate the service.

7. Data retention

We retain data only as long as necessary for service, legal, security, accounting, dispute and legitimate purposes, per a documented schedule.

8. Your rights

Subject to law and verification, you may request access, correction and deletion, withdraw consent, or raise a grievance. Requests are logged and closed with written confirmation.

9. Security safeguards

Access controls, role-based access, encryption in transit (and at rest where practical), secure uploads, logging, backups, monitoring and incident response. No system can claim zero risk.

10. Staff/vendor/customer data

If you upload data about staff, vendors or customers, you confirm lawful authority and must not upload unnecessary personal data.

11. Children

MAUZOP is for adult business users and does not knowingly collect children's personal data.

12. Grievance redressal

Contact the Grievance Officer at mauzopind@gmail.com for any privacy concern or rights request.

13. Updates

Material updates are versioned and communicated where required.