Legal and policy text is maintained from the English source. Any translated legal version requires native legal review before public reliance.
Draft — pending licensed-lawyer review. This is a strengthened working draft to reduce risk, not final legal advice, and not a guarantee. Complete the highlighted fill-ins and have a licensed Indian lawyer / privacy counsel / CA finalise it before real-customer use.

Terms & Conditions

Version: Strengthened Draft v2.0 · Effective: ⟨DATE⟩

By creating an account, uploading data or generating a report, you agree to these Terms. If you do not agree, do not use MAUZOP, operated by ⟨ENTITY NAME⟩.

1. Nature of Service

MAUZOP is an AI-assisted, evidence-based business decision-support tool for food businesses. It reviews the data you provide or confirm and highlights possible profit-leak risk areas with confidence labels. It is not a POS, billing, accounting, audit or statutory-compliance system and does not guarantee any business outcome.

2. AI-Assisted Diagnosis

Core calculations use deterministic formulas and your data. AI is used only to summarise and explain findings; it does not create financial numbers, savings, or accusations. AI-assisted wording may require human or owner review.

3. No Guaranteed Profit or Savings

MAUZOP does not guarantee profit, cost reduction, saving amount, revenue increase, ROI, survival or success. Any estimated saving potential must be independently verified by you.

4. Data Dependency & User Responsibility

Reports depend on the completeness, accuracy, readability, authority and timeliness of your data. You are responsible for ensuring uploaded/entered data is accurate, lawful and authorised, and that you have authority to submit any business/staff/vendor/POS/bank data.

5. Business Decision Responsibility

You remain responsible for all business decisions after reviewing a report, and should verify findings before acting on staff, vendors, pricing, menus, purchases or operations.

6. No Legal, Tax or Accounting Advice

Reports are not legal, tax, accounting, GST or audit certificates. Consult qualified professionals before statutory, legal, tax or accounting use.

7. Report Limitations

Reports identify possible risk areas only. MAUZOP does not confirm theft, fraud, illegality or compliance breach unless independently verified. Variance findings are indicators, not accusations.

8. Confidentiality

We treat your business data and reports as confidential under the Privacy Policy, subject to your consent, support, security, legal obligations and, during pilot, approved internal review.

9. Intellectual Property

All MAUZOP software, engine logic, scoring rules, report templates, question banks, prompts, designs and trademarks are owned by MAUZOP. No ownership transfers to you.

10. Acceptable Use

You must not upload unlawful, malicious, infringing or misleading data, bypass security, reverse engineer the service, or use reports to harass/accuse any person.

11. Fees, Taxes & Refund

Plan details, taxes/GST, billing and renewal are shown at the order page. Refund/cancellation rights are set out in the Refund & Cancellation Policy.

12. Limitation of Liability

To the maximum extent permitted by law, MAUZOP's total liability is limited to the fees you paid in the ⟨3 (three)⟩ months before the claim, and excludes indirect, consequential or lost-profit damages. Subject to lawyer review.

13. Indemnity

You indemnify MAUZOP against claims arising from unlawful/unauthorised data upload, inaccurate data, misuse of reports, or decisions taken without verification.

14. Suspension & Termination

We may suspend or terminate access for breach, security risk, unlawful data, non-payment or misuse, subject to law.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India; the courts at ⟨SAS Nagar (Mohali), Punjab — CONFIRM⟩ have exclusive jurisdiction, subject to lawyer review.

16. Grievance & Contact

Raise issues via the Contact/Grievance page. We aim to acknowledge within ⟨2 business days⟩.